- Shipping & Returns
Shipping & Returns
WIS will refund subscriptions to our newsletters minus the cost of any free bonus, even in the last month of your subscription. This means subscribing to our publications is totally RISK FREE.
Books, DVDs and documents are not returnable unless damaged or not functional (like in the case of DVD/CD products). But we can provide a store credit toward a subscription or another book/DVD.
Just return the damaged or non-functioning item and we will provide a credit within two weeks of receipt. There is no refund on delivery costs.
If you need to return an item, simply email us at Service@FDAINFO.com or call us at (703) 779-8777. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Shipping cost is based on size and weight. Shipping is generally by U.S. Postal Service. If you wish FedEx, DHL or another carrier, please provide your account number to us.