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Customer Service

Dear Friends and Colleagues:

Welcome to the RECORD-RETRIEVE Service web site.

Since 1991, our firm has been providing specialized information, books, documents and electronic products to help you fathom FDA and international regulation of pharmaceuticals, biotech products, medical devices and diagnostics, blood/plasma and derivatives and veterinary drugs.

 We provide this service to make your documents searching effective and efficient at an affordable price.

 Likewise you can stay in compliance by reading one of our five publications, and listening to an audioconference.

 RECORD-RETRIEVE and Washington Information Source (WIS) strive for excellent customer service. Feel free to contact us at (703) 779-8777 or fax: (703) 779-2508. Email is

 Our circulation department handles inquiries about subscriptions -- (240) 477-5577, or

 Our mission is to provide you seamless 100% customer satisfaction.  Should you have any questions, suggestions or problems, please feel free to call or email me any time.


Kenneth Reid


Washington Information Source Co.